The Luminadesigns website is provided for personal shopping, informational and related purposes. By accessing the website, you agree to use it lawfully and responsibly.

You may not use the website in a way that could damage, disable, overburden or impair the website, interfere with another customer's use of the website, attempt to gain unauthorized access to systems, or engage in activity that violates applicable law.

You are responsible for ensuring that information submitted during account creation, checkout or customer service interactions is accurate and current.

Luminadesigns offers decorative home accessories and lifestyle products including ceramic vases, decorative objects, tissue boxes, tabletop accessories, cups, trays and other interior accents.

We make reasonable efforts to display product descriptions, dimensions, materials, colors and photographs accurately. However, differences may occur between a physical product and its appearance on your screen due to lighting, photography, display settings, manufacturing characteristics or the nature of individual materials.

When you place an order through our website, you are making a request to purchase the selected products. Your order is subject to acceptance and availability.

An order confirmation email indicates that your order request has been received. It does not necessarily mean that the order has been finally accepted in every circumstance.

We reserve the right to refuse or cancel an order where permitted by applicable law, including situations involving obvious pricing errors, suspected fraudulent activity, unavailable inventory, incorrect product information or circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been received, we will arrange the applicable refund to the original payment method.

Product prices displayed on the website are those shown at the time you place your order, subject to applicable taxes, shipping charges and other checkout amounts that may apply.

Prices, promotions, product availability and product details may change from time to time without prior notice. A promotion or discount may have additional conditions displayed with that offer.

We make reasonable efforts to prevent errors in pricing and product information. If an obvious error affects an order, we may contact you before fulfillment or cancel the affected order where permitted.

Payment information is submitted through the payment options made available during checkout. You represent that you are authorized to use the payment method provided.

Orders may not be processed until payment authorization or successful payment confirmation has been received.

We do not intentionally retain complete payment card information beyond what is necessary for processing and order administration through the payment services used by the store.

Shipping times are estimates rather than guaranteed delivery dates unless a specific guaranteed service has been expressly offered.

Delivery may be affected by carrier operations, weather, customs, public holidays, incorrect addresses, remote destinations and other circumstances outside our reasonable control.

Customers are responsible for providing an accurate and complete delivery address at checkout. If an address needs to be corrected, please contact us as quickly as possible after placing the order.

Returns and refunds are governed by our Return & Refund Policy, which forms part of the information governing purchases made through the Luminadesigns website.

Customers should review the applicable return window, product condition requirements, return procedure and refund conditions before submitting a return request.

Nothing in these Terms is intended to exclude or restrict any consumer rights that cannot lawfully be excluded or restricted under applicable law.

Unless otherwise indicated, the content appearing on this website, including brand elements, text, product photography, graphics, layouts and visual materials, is owned by or licensed to Luminadesigns and is protected by applicable intellectual property laws.

You may view the website and use its content for personal, non-commercial shopping purposes. You may not reproduce, republish, distribute, modify, sell or commercially exploit website content without prior written permission.

Product names, trademarks, logos and other brand identifiers remain the property of their respective owners where applicable.

To the maximum extent permitted by applicable law, Luminadesigns will not be responsible for losses arising from circumstances outside our reasonable control, including carrier delays, interruptions to telecommunications or internet services, natural events, government actions, or other events that could not reasonably be prevented.

Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law. Nothing in these Terms limits mandatory consumer protections that apply to your purchase.

We may update these Terms of Service from time to time to reflect changes to our store, products, services, legal requirements or business practices.

The latest version will be made available on this page. Your continued use of the website after an updated version is published may constitute acceptance of the updated Terms to the extent permitted by applicable law.

If you have questions about these Terms of Service, an order, product information, returns or another aspect of your shopping experience, please contact us.